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Privacy Policy

Scope

This Privacy Policy informs users about the type, scope, and purposes of the collection and use of personal data by the responsible provider (see Imprint) on this website and its functions, content, and external online presences, such as our social media profiles.

Handling of Personal Data

Personal data refers to information that can be used to identify a person, such as their name, email address, or phone number. This also includes information about preferences, hobbies, memberships, or visited websites. Data processing is conducted only when legally permitted or with the user’s consent.

Legal Basis and Processing According to GDPR, TKG 2003

We process your data solely in accordance with statutory provisions (GDPR, TKG 2003). Here, we outline the key aspects of data processing.

Types of Processed Data

  • Contact Data: Email, name
  • Content Data: Text entries, photographs, videos
  • Usage Data: Visited websites, access times
  • Meta/Communication Data: Device information, IP addresses

Use of Google Analytics

We use Google Analytics for analysis and optimization (Art. 6(1)(f) GDPR). Google collects data through cookies, which is typically transferred to servers in the USA. Google is Privacy Shield certified, which complies with European data protection standards. IP addresses are processed anonymously. Users can opt out by installing the browser plugin. Note: Google Analytics has been disabled on our website and is no longer in use.

Use of Facebook Social Plugins

This website uses social plugins (“Plugins”) of the social network facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). These plugins are recognizable by the Facebook logo (a white “f” on a blue tile or a thumbs-up symbol) and are marked “Facebook Social Plugin.” For a full list of Facebook plugins and their appearance, visit Facebook Plugins.

When a page with such a plugin is accessed, the browser establishes a direct connection to Facebook’s servers. Facebook sends the plugin’s content directly to the browser, which embeds it into the website. Therefore, we have no influence on the extent of data collected by Facebook. According to our knowledge:

By integrating the plugins, Facebook receives the information that a user has accessed the respective page. If the user is logged into Facebook, Facebook can associate the visit with their Facebook account. If users interact with the plugins, such as pressing the Like button or commenting, this information is sent directly to Facebook and stored.

Even if the user is not a Facebook member, Facebook may still store their IP address. According to Facebook, only an anonymized IP is stored in Germany. The purpose and scope of data collection and further processing by Facebook, as well as rights and settings for privacy protection, can be found in Facebook’s Privacy Policy. Users who do not wish Facebook to collect data and associate it with their profile should log out of Facebook before visiting this website.

Facebook social plugins can also be blocked with browser add-ons, such as “Facebook Blocker.”

Google+

Google+ is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). For an overview of Google+ plugins and their appearance, visit Google+ Plugins.

Twitter

Our website uses buttons from Twitter, provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. The buttons can be identified by terms like “Twitter” or “Follow” and a stylized blue bird. These buttons allow sharing of our website content on Twitter or following us there. When a page with a Twitter button is accessed, a direct connection to Twitter’s servers is established. According to our knowledge, only the IP address and URL are transmitted, but not used for other purposes. For more information, refer to Twitter’s Privacy Policy.

Instagram

Instagram is operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”). For more details on Instagram buttons and their appearance, visit Instagram Buttons.

Privacy Notices

  • Facebook Privacy Policy
  • Google Privacy Policy
  • Twitter Privacy Policy
  • Instagram Privacy Policy

To prevent Google, Facebook, Twitter, or Instagram from associating data from our website with your profile, log out of these services before visiting our website. You can also block plugins using add-ons like “NoScript” (NoScript).

Cookies

Our website uses cookies to improve user experience. Most cookies are “session cookies” and are deleted after your visit. Others remain until manually removed. You can configure your browser to notify you about cookies and allow them only on a case-by-case basis.

YouTube

This website uses the Lyte Privacy Plugin, which stores YouTube videos as preview images and does not load them directly from YouTube servers. Thus, no data is transferred to YouTube until the video is played. For more details, refer to the Lyte Plugin. Additional YouTube privacy information is available here: YouTube Privacy.

SoundCloud

Our website may contain SoundCloud links, which establish a direct connection to SoundCloud’s server upon clicking. SoundCloud stores IP addresses and may associate visits with accounts if logged in. We have no control over SoundCloud’s data processing. For more details, see SoundCloud Privacy Policy.

Google Fonts Privacy Policy

Our website uses Google Fonts from Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). No authentication is required, and no cookies are sent to the Google Fonts API. If you have a Google account, no account data is transferred. Google only stores CSS usage and fonts. More information: Google Fonts FAQ and Google Privacy.

Blocking Web Fonts Loading:

  • Google Chrome: Right-click the icon → Properties → “–disable-remote-fonts”
  • Firefox: Open “about

    ” → Set “gfx.downloadable_fonts.enabled” to “false”

Vimeo

Our website uses Vimeo components (Vimeo LLC, 555 West 18th Street, New York, New York 10011, USA). When a page with a Vimeo component is accessed, the browser directly loads this content. If logged into Vimeo, Vimeo may associate your use with your account. More details: Vimeo Privacy Policy.

Online Presences in Social Networks

We maintain profiles on social media platforms such as Facebook, Instagram, Tumblr, and Twitter to communicate with users, prospective clients, and customers and to inform them about our offerings. The respective platform’s privacy policies and terms apply when accessing these networks.

We only process or store user data if they contact us via these networks, for example, through messages or inquiries.

Use of Bigcartel

Our online shop is operated via Bigcartel, a service by Big Cartel, LLC. For Bigcartel’s Privacy Policy, visit Bigcartel Privacy.

Transfer of Personal Data for Order Processing

We share necessary data (name, address) for order processing with the relevant shipping company to fulfill delivery requirements.

Payment Processing

We use data necessary for payment processing only for order completion. We work with payment services like PayPal (PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg) and Stripe (Stripe Payments Europe Ltd, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland). By using these services, you agree to the PayPal and Stripe privacy policies. Data is restricted after contract completion, following tax and commercial retention periods.

Use of E-Junkie

We use E-Junkie as a third-party cart system for managing and delivering digital content. For more information, see E-Junkie Privacy Policy.

Collaboration with Processors and Third Parties

Data transfers to third parties (e.g., payment service providers) are conducted only based on legal grounds or user consent. This is done according to Art. 6(1)(b) GDPR for contract fulfillment or legitimate interests, and in the case of third-party processing, under Art. 28 GDPR.

Server Log Files

The provider automatically stores information in server log files transmitted by the browser. These data include:

  • Browser type and version
  • Operating system
  • Referrer URL
  • Hostname of the accessing device
  • Time of the server request

This data is not associated with specific individuals and is only reviewed for indications of unlawful use.

Links

Our website contains links to external sites over which we have no control. The respective providers are responsible for their content.

Handling Contact Data

When contacting us via email, we store transmitted data for processing and potential follow-up questions for up to 12 months. This data will not be shared without consent.

Handling Submitted Images and Data

Data sent via email for publication is stored for up to 12 months for processing and for the duration of the online article if published. We do not share this data without consent.

Revocation, Changes, Corrections, and Updates

Users have the right to access, rectify, block, and delete their personal data, unless legal retention requirements prevent this. This Privacy Policy may be adapted to reflect legal or technical developments, with changes published here.

Further Information on Data Processing

Our data processing complies with the GDPR, based on legitimate interests, contractual necessity, or consent. Retention duration is governed by statutory requirements and processing purpose. When transmitting personal data outside the EU, we ensure adequate protection measures. Affected parties have rights to access, rectification, deletion, data portability, objection, and the right to lodge a complaint with the Data Protection Authority.

Last Updated: 08.10.2024

For questions, please contact:
contact@c-heads.com – Christine Guggenberger, Guntramsdorfer Straße 103
2340 Mödling AUSTRIA

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